Order Processing
At Easy CPAP Supplies, we endeavor to ship every order the day that it is received. Usually, orders that are placed prior to 11:00am EST will ship the same day. If your order requires expedited shipping, please call us at (888) 270-9220 so that we can find a solution that meets your needs.
Orders are processed Monday through Friday.
We do not fulfill orders on the following holidays:
- New Year's Day
- 4th of July
- Martin Luther King Jr. Day
- Labor Day
- President's Day
- Thanksgiving and the day after Thanksgiving
- Memorial Day
- Christmas
We do not fulfill orders to resale companies, and we reserve the right to cancel your order if we believe that you are buying on behalf of a re-seller.
Shipping Options
Easy CPAP Supplies ships nationwide across the United States
Free Standard Shipping
Via Standard Shipping, your order should reach you within 4-7 business days of leaving our facility.
2-Day Shipping
2-Day Expedited Shipping is available for a flat fee of $25 on select orders.
Priority Next Weekday Day Shipping
Priority Next Weekday Shipping is available for a flat fee of $75 on select orders.
Post-Order Process
We may contact you after your order has been placed in order to verify prescription information and to provide you with updates on your order. For this reason, please ensure that your contact information is accurate when placing your orders and when submitting any prescription information. Errors in contact information on the prescription upload form may lead to increases in processing time.
Once your order is received, an order confirmation will be sent to your email address on record. This email simply constitutes a confirmation that your order has been received. It does not represent an offer to sell. We reserve the right to accept or decline your order for at any time and for any reason. If we cancel an order after you have already been billed, your account will quickly be refunded the amount billed.
For most orders, you will receive a tracking number via email that you can use to track your order through the respective carrier’s website. You will also receive a shipment notification email when the order is picked up by the carrier from our facility. For more precise information regarding your order, or if you have any questions or concerns, please contact us by phone at (888) 270-9220 or through our Order Support form.
In order to easily access past orders and tracking information, please create an account with Respiratory Supply during the checkout process.
For most orders, all items will ship at the same time. If any items are unable to be shipped at that time, the available items will be shipped first, followed by the remainder of the order as the items become available.
Easy CPAP Supplies is not responsible for any events that occur after the order leaves our facility, including late deliveries and/or any damage associated with the delivery of your order.
Making Changes to an Order
Once an order has been placed on our site, the fulfillment process begins immediately. If you need to cancel or correct an order, please call us as soon as possible at (888) 270-9220 or message us through our order support form. If an order has already been fulfilled, you will need to follow our standard return and exchange policies outlined below.